The Guest is responsible for their own travel/health insurance. Neither the Owner or Manager shall be held responsible in any way for accidental injury, death or damage/loss to personal effects of the Guest. If, due to circumstances beyond the Owner’s control, such as flood, fire, hurricane or other damage, the Owner is unable to honour this agreement. The Damage Deposit and advanced payments shall be fully refunded provided said damage was not the fault of the Guest. The Guest is responsible for all damages excluding wear and tear, and including those which exceed the deposit amount. In the event of any unresolved dispute between the parties it shall be referred to the jurisdiction of the English Courts only and shall be governed by English Law and interpretation.
Any complaint should be reported to the owners immediately. Where possible the complaint will be dealt with by on-site management.